Customer Service / Dispatch- Auckland

Ocean Concrete is a concrete supplier, nearly 90% of our customer groups are Chinese companies.It has been established for more than a year, and currently has 70 active customer accounts.

We are looking for committed individuals who will be punctual and reliable, flexible with working hours and be customer focused.

Key Responsibility
– Assist customers with concrete order needs and enters details in the order system
– Coordinate scheduled and delivered of truck drivers with customers
– Determine route planning
– Assign drivers to trucks
– Manage drivers and their scheduled on a day-to-day
– Provide daily direction and order details to the batch room employee
– Assess and solve issues with timing, productivity, safety, and customer dissatisfaction.

Essential Skills and Experience:
– Excellent administration skills
– Good English and Chinese (Mandarin) in both writing and speaking
– With basic idea of sales and marketing, related experience is preferred.
– Self-management, hard-working, independent and able to deal with pressure
– Good telephone manner
– Good Office Software skills (Excel).
(We warmly welcome recent graduates to apply for this position.)

Applicants for this position should have NZ residency or a valid NZ work visa.

If this role sounds like you, please APPLY NOW with your CV to